Lavora Con Noi

Cerchi una grande opportunità?

Be part of a disruptive technology in a changing and competitive landscape, as Userful redefines a Multi-Billion Dollar Industry. Affect the creation and distribution of ideas and content on the world’s leading Visual Networking Platform. If you have a passion for technology, we would like to hear from you!

Userful has a Head Office in Calgary, and two remote offices in San Francisco and Europe.

Entra nel nostro gruppo

Richiedi una posizione al momento elencata qui sotto o una posizione a cui sei interessato, anche se non è elencato. Invia il tuo curriculum e lettera di presentazione a jobs@userful.com.

Immagine

Tech Solutions Engineer

Che cosa farai?

  • Provide an unmatched Customer Experience through a positive, can-do attitude, and technical expertise
  • Answer incoming Calls and CRM Tickets promptly and professionally, and see them through to resolution
  • Maintain technical documentation with up-to-date solutions
  • Liaise with Developers, and QA to design, and document solutions for new issues
  • Reproduce errors, and record and document appropriate data to facilitate bug-fixes

What We Like To See

  • Passion for solving problems with Technology (Linux Experience Required)
  • Ability to isolate and reproduce network, software, and hardware errors
  • Excellent written and verbal English skills are Required; Second language is a definite asset
  • Exceptional Customer focus and interpersonal skills
  • Self-motivated - thriving on challenge, and driven to succeed
  • A post-secondary degree (in Computer Science or related field is an asset)

Why Work For Userful?

Userful is one of the world's leading infrastructure software companies that makes it simple and affordable to drive and centrally manage intelligent displays.

Userful’s Support Team is truly an amazing group of people, and are always collaborating, learning, and talking with one aniother. You have a great opportunity to learn new skills, and work in a growing company with lots of room for career growth.

Userful’s Head Office is located in Downtown Calgary. Regular work weeks consist of forty hours, with flex time, as Userful strives to support a work-life balance. A health benefits plan, gym, friendly corporate environment, connection to the +15 on the second floor, and many other incentives are included for all of our employees.

Come applicare

Send a cover letter and resume to jobs@userful.com with “Tech Solutions Engineer” in the subject line.

I candidati qualificati saranno contattati al più presto per un colloquio. Nessuna telefonata per favore.

Client Solutions Engineer

Che cosa farai?

  • Your mission is to be the first point of contact for incoming calls, and Tickets
  • Deliver effective and efficient client service by phone or email
  • Communicate effectively, and use troubleshooting skills to understand the customer’s needs
  • Provide advice and recommendations to customers in response to identified issues
  • Successfully manage CRM tickets, Calls, Documentation, and prioritize issues by severity
  • Collect and maintain issues and resolutions for use by the Technical Engineers

What We Like To See

  • Excellent communications skills, fluency in English both verbal, and written
  • Exceptional customer focus, and a positive attitude for listening and solving problems
  • Ability to easily communicate technical information with both highly technical people as well as non-technical people
  • Enjoy working in a team-focused and collaborative office setting
  • Love to learn and comfortable in computerized environment
  • Basic Computer Skills are required, with a preference for Linux based system experience.
  • Excellent time-management skills with strong self-motivation
  • A post-secondary degree (in Computer Science or related field is an asset)

Why Work For Userful?

Userful is one of the world's leading infrastructure software companies that makes it simple and affordable to drive and centrally manage intelligent displays.

Userful’s Support Team is truly an amazing group of people, and are always collaborating, learning, and talking with one another. You have a great opportunity to learn new skills, and work in a growing company with lots of room for career growth.

Userful’s Head Office is located in Downtown Calgary. Regular work weeks consist of forty hours, with flex time, as Userful strives to support a work-life balance. A health benefits plan, gym, friendly corporate environment, connection to the +15 on the second floor, and many other incentives are included for all of our employees.

Come applicare

Send a cover letter and resume to jobs@userful.com with “Client Solutions Engineer” in the subject line.

I candidati qualificati saranno contattati al più presto per un colloquio. Nessuna telefonata per favore.

Director of Key Accounts (Outside Sales)

Riepilogo posizione

Cerchi una grande opportunità? Come essere sfidato? Vuoi cambiare il mondo? Vendite di tecnologia, la tua passione? Se la tua risposta è sì, allora vogliamo sentirti. I nostri prodotti sono davvero rivoluzionari, ma il vero segreto del nostro successo è il team incredibilmente talentuoso. Come membro del nostro team, ti incoraggiamo a condividere le tue idee, a pensare in grande e prosperare. Oggi stiamo cambiando i fondamenti di come i video wall vengono distribuiti e gestiti in tutto il mondo. Domani ... beh, questo è quello per cui abbiamo bisogno del tuo aiuto.

Userful sta cercando di espandere il nostro team di vendita per far crescere in modo proattivo le vendite per il nostro rivoluzionario video wall network-un prodotto entusiasmante nello spazio digital signage ad alta crescita. Stiamo cercando persone energiche a cui piace lavorare con le persone, al telefono o di persona.

Si tratta di un'eccellente opportunità di vendita di alto livello per chi è interessato a una carriera nelle vendite di tecnologia. Segnalando al vicepresidente delle vendite, questa posizione includerà la collaborazione con i rivenditori esistenti e i clienti finali, parlando con i lead in entrata che hanno scaricato le nostre risorse o chiesto di essere chiamati, contribuendo a sviluppare campagne di lead generation, sottoscrivendo nuovi partner rivenditori e chiudendo opportunità di vendita .

Le responsabilità includono:

  • Prospezione delle opportunità dei clienti e gestione dei partner rivenditori nel Midwest degli Stati Uniti
  • Chiamate in uscita, follow-up su richieste in entrata, sviluppo di elenchi di chiamate, invio di e-mail di follow-up e presentazioni / dimostrazioni via web.
  • Aiutare a sviluppare e seguire campagne di lead generation. Comunicare la proposta di valore a potenziali clienti e partner di canale, in chiamate, e-mail e presentazioni web
  • Formazione del team di vendita dei partner di canale e supporto nella vendita di prodotti di Userful
  • Raggiungi gli obiettivi per i volumi di chiamate in uscita e i contatti con i clienti di successo
  • Registra contatti, conversazioni e account nel sistema CRM
  • Raggiungi gli obiettivi di vendita

Abilità richieste ed esperienza:

  • 5+ years experience in a similar sale role required
  • Enterprise focused with the successful experience in AV markets sales
  • Interest and experience in software technology, video walls sales experience an asset
  • Desire to have a great career in technology sales
  • Chiara e convincente comunicazione verbale e scritta in inglese
  • Excellent ability to think on your feet quickly and move through tasks efficiently
  • Un'energia alta, organizzata, motivata, autodidatta
  • Efficace giocatore di squadra, disposto a prendere istruzioni e desideroso di imparare
  • Grado secondario

compensazione

Retribuzione competitiva con componenti fissi e variabili (ad es. Commissioni) e piano di assistenza sanitaria aziendale.

Come applicare

Send a cover letter and resume to jobs@userful.com with “Director of Key Accounts” in the subject line.

I candidati qualificati saranno contattati al più presto per un colloquio. Nessuna telefonata per favore.

Digital Marketing Supervisor

Riepilogo posizione

A growing Calgary based software company is looking for a Digital Marketing Supervisor with a passion for technology, digital marketing and lead generation. Userful has a unique and compelling technology solution that's taking off with enterprise customers around the world and we have an opening for a Marketing Supervisor to support our digital marketing campaigns and online demand generation initiatives.

We're looking for a hands on supervisor who will report to the VP of Marketing and will work on marketing campaigns directly while also supervising a small group of team members. The ideal candidate has multiple years of digital marketing experience, running demand generation, marketing automation, PPC, SEO etc.

The ideal candidate also has some supervisory experience, and is looking for an opportunity to step up to a role with more responsibility and opportunity. We're looking for someone who is passionate, has a background of achievement and has a drive to succeed.

Le responsabilità includono:

  • Supporta i test AB sul nostro sito Web e assicurati che converta i visitatori in lead alle migliori tariffe possibili
  • Analizza i dati dei visitatori e delle ricerche per identificare tendenze e opportunità
  • Work closely with our PPC expert who handles our adwords, facebook, instagram, bing, remarketing etc. campaigns
  • Work closely with the person in charge of our enterprise demand gen campaigns on linked in, prospect.io
  • Support traffic generation initiatives and SEO related tasks
  • Support our Marketing automation platform and the email campaigns it runs, help execute AB tests to improve conversion rates
  • Working with Channel program manager on demand generation for resellers
  • Project Management: You'll be expected to manage and carry out projects large and small
  • Day to day supervision of 2-3 team members
  • Budgetary responsibility for digital marketing campaigns
  • Reporting on lead generation stats
  • E molto altro ancora: vogliamo sapere cosa puoi fare per contribuire a promuovere la nostra azienda in crescita

Abilità richieste ed esperienza:

  • Multi-year digital marketing experience--demand generation, web marketing, SEO, PPC, preferably in B2B.
  • Prior supervisory experience an important asset
  • Technology industry knowledge or experience
  • Marketing automation campaign experience (we use Act-on)
  • Business writing experience an asset
  • Ability to lead a small team environment and interact closely with peers

compensazione

Pacchetto competitivo composto da: stipendio, opzioni su azioni, piano di benefici per la salute

Come applicare

Send a cover letter and resume to jobs@userful.com with “Digital Marketing Supervisor” in the subject line.

I candidati qualificati saranno contattati al più presto per un colloquio. Nessuna telefonata per favore.