uClient Setup


This page will walk you through hardware setup and software installation in order to get your Userful uClient system set up.



  • A certified or compatible LG monitor/television with running webOS 4.0 or later.
  • If applicable, an HDMI splitter, as well as any additional 3rd party compatible hardware such as various media and capture devices. 
  • One laptop or desktop computer with internet access, to start the Userful Cloud setup.

  • An optional SD card or USB storage device to load media for the Userful application.


  • All necessary media files.
  • An account with a valid license on Userful Cloud.

Before You Start!

Creating a video wall with Userful Cloud requires the following items:

  1. LG Digital Signage Smart display with webOS 4.0 or higher.

  2. Internet connection. Note: A wired connection is always preferable, however, LG smart displays support WiFi connections. WiFi can be used to connect to the displays to upload and manage content.

  3. If two or more displays are going to be used, the displays must be connected to a common switch via the ethernet port.

Required networking hardware:

   a. Ethernet switch with enough ports to support the number of displays.
   b. Cat5e or Cat6 cables to connect the displays to the switch.

Note: Consumer grade LG displays with webOS are not supported by Userful Cloud

uClient Setup

Step 1: Create a Userful Cloud Account
1. Navigate to cloud.userful.com

2. Click on the Create Account button.

3. Enter the required credentials by following the instructions.

4. Click the Create Account button at the bottom of the page. Userful Cloud will send you an email to the address you provided.

Account Activation

1. Navigate to your email inbox and look for the Activate your Userful Cloud account email.

2. Click on the Activate Account button or the link in the email body.

3. You will be logged into your account.

Next Steps

After you have completed the above steps, you are ready to configure your video wall, and configure sources for your wall.