About Us

Making Video Walls Simpler, More Flexible and Affordable

Userful is one of the world's leading infrastructure software companies that makes it simple and affordable to drive and centrally manage intelligent displays from video walls to digital signs to locked down kiosks and beyond with exceptional performance, unique flexibility and the lowest cost on the market. Userful is the trusted provider of over 1 million displays in over 100 countries.

Changing the Video Wall Landscape

Video walls are booming and as demand for video walls grows, so too do the number of customers seeking solutions for unique, differentiated and demanding video wall deployments. Unfortunately, until now cost and complexity have been drags on the market for anything but the simplest of video walls. Userful changes that with a fully featured, easy-to-use solution with unparalleled performance and scalability, at a price that customers can afford. Userful replaces conventional high-end video wall controllers and video wall processors, with an easy to use, solution using a standard PC, the network and Userful software.


Executive Team

John Marshall
John MarshallChief Executive Officer
John Marshall is CEO at Userful, one of the world's leading infrastructure software companies for video and video walls solutions. He focuses on developing and implementing strategic growth initiatives for Userful; launching the company into new markets, product and technology development, and expansion through new technology and channel partnerships. He has more than 25 years experience building innovative, market leading organizations. Before Userful, he held general management, sales and marketing positions at Cirrent, LILEE Systems, SkyCross, SiBEAM, Ruckus Wireless, 2Wire and 3Com. Marshall holds a B.A. from Northwestern University and MBA from University of Michigan Business School.
Dave Knapton
Dave KnaptonSales Manager
Dave has 20 years of sales and marketing experience and excels at leading high performance teams. Dave has developed a deep understanding of sales, partner management and leadership best practices while working on iconic Canadian brands such as Dempster's, Halls, Yellow Pages and SMARTboard. He has a Bachelor of Science from Trent University and a Master of Economics degree from the University of Waterloo.
Emmanuel Boutboul
Emmanuel BoutboulVP OEM & Channel Sales
Emmanuel has headed up international marketing, business development and sales teams in the global technology industry for over fifteen years. He is an accomplished entrepreneur and has been the CEO at Handshake Communications and VP Marketing and Sales at MiniFrame. He joined Userful in 2011 where he now leads the EMEA region. Emmanuel develops partnerships with leading hardware manufacturers around the world. He holds a Master of Business Administration from the University of Southern California.
Timothy Griffin
Timothy GriffinChief Technology Officer
Tim has combined inspired product design and entrepreneurship to evolve centralized desktop computing. In 1999, Tim founded Userful to make centralized desktop computing and management efficient, economical and environmentally friendly through new ultra thin and zero client solutions. He is a true entrepreneur, having previously founded and led consulting, research, and design companies. Tim holds a Masters Degree in Product Design from the University of Calgary with a focus on human computer interaction.
Jamey Miles
Jamey MilesVP Business Development
Jamey has brought over fifteen years of executive and senior management experience in international business development and sales management. Her practical leadership has resulted in progressively senior management roles with multiple high tech start ups like Acceleware, Accenture and Hitachi-ID (formerly M-Tech). Jamey joined Userful in 2010 where she leads global business development and focuses on business development in the Americas and global strategic partnerships.
Daniel Griffin
Daniel GriffinVP Marketing
Dan has transferred a wealth of creative capital, systems re-engineering and change management plus years of sales and customer experience to Userful since he joined the team in 2003. He has been instrumental in developing a successful business unit focused on public computing solutions for North America, and establishing regional offices to focus on business development. Dan now dedicates his time to forming strategic alliances and furthering new applications of virtualization.
Rob Miller
Rob MillerVP Products
Rob Miller has over 25 years of technology business experience in leadership, sales and marketing roles with companies including CoolIT Systems, Acceleware, Verity Canada and Verity in Sunnyvale, CA, and FTP Software in Andover, Mass. He holds a bachelor degree from the University of Victoria.