Operations Centers Plus Solution
Maximize Operational Intelligence
Modernizing Operations Centers
Our Industry Expertise
Userful specializes in various vertical markets that require centralized hubs where real-time data, monitoring, coordination, and decision-making take place. Our platform enables efficient management of complex operations and enhance overall performance.
Optimize production processes, ensure quality control, and improve operational efficiency.
Banking & Finance
Monitor transaction processing, risk & data management, and enhance customer experience & support.
Improve patient safety, enable effective disaster management, and support continuous process improvement.
Amplify terminal operations, manage safety and security, and support facilities management.
State & Local
Emergency preparedness & response, NG911 dispatch centers, and fusion centers.
Improve campus safety and security, facilities management & communication, and student services and support.
Visualize security content from disparate systems, improve situational awareness, enable mission-critical collaboration, and improve response times.
Ensure the smooth operation of complex networks, optimize network performance, minimize downtime, and swiftly address network issues.
Quad-Play for Operations Centers
Multi-Room / Multi-Display control
Support for any Source
Intuitive Content Control
Advanced Operator Workstation
Personalized video wall layouts
Manage physical and virtual video walls
Control of multiple sources from workstations
War & Situation Rooms
Flexible quick start meetings
Wired or wireless screencasting
Native integration with Cisco RoomBar
& Room Navigator
Emergency Mass Notifications
Enable your operation center to communicate effectively and intentionally during an emergency
Broadcast custom text alerts on every connected display
Custom templates to create and distribute emergency messages, easily modified for any number of scenarios
Functional departments enjoy an easy-to-use and intuitive interface for the management of content and individual applications, while IT teams maintain end-to-end control of the platform from a single pane of glass.
Includes a complete suite of integrated enterprise AV applications allowing easy expansion to support future needs. A unified platform to deliver any content source onto any screen in any location globally.
Operates in a secure closed network environment (air-gapped mode); integrates with customers’ existing security protocols and supports SAML and LDAP for role-based access controls
Userful’s modular, microservices architecture with 1-N server support and virtualization support gives customers maximum flexibility. Deploy on-premise or from a data center (private cloud).
Lowers TCO by freeing customers from the costly cycle of supporting and refreshing proprietary and specialized hardware.
The Infinity Platform
- Centralized management
- Automatic failover
- Browser-based (HTML5)
- Enhanced security and system monitoring
- Automation & intelligent workflows