Operations Centers Solution

Aggregate Real-Time Operational Intelligence

Modernizing Operations Centers

Userful’s quad-play solution for modernized operations centers is the only solution in the industry that offers a software-defined AV over IP platform for video walls, advanced operator workstations, war rooms, and emergency notifications. It encompasses a full suite of AV applications that work together to give enterprise IT enhanced control while providing streamlined workflow and effortless collaboration for operators. 

Our Industry Expertise

Userful specializes in various vertical markets that require centralized hubs where real-time data, monitoring, coordination, and decision-making take place. Our platform enables efficient management of complex operations and enhance overall performance.

Why Userful's Platform

User Experience

Functional departments enjoy an easy-to-use and intuitive interface for the management of content and individual applications, while IT teams maintain end-to-end control of the platform from a single pane of glass.

Comprehensive Platform

Includes a complete suite of integrated enterprise AV applications allowing easy expansion to support future needs. A unified platform to deliver any content source onto any screen in any location globally.


Operates in a secure closed network environment (air-gapped mode); integrates with customers’ existing security protocols and supports SAML and LDAP for role-based access controls

Flexible Deployment

Userful’s modular, microservices architecture with 1-N server support and virtualization support gives customers maximum flexibility. Deploy on-premise or from a data center (private cloud).


Lowers TCO by freeing customers from the costly cycle of supporting and refreshing proprietary and specialized hardware.

Advanced Integrations

Userful supports a technology ecosystem through its industry partnerships and its API resulting in seamless integrations and end-to-end interoperability.


The Infinity Platform

Providing IT the all the admin tools required for the deployment and management of mission-critical operations.
  • Centralized management
  • Automatic failover
  • Browser-based (HTML5)
  • Enhanced security and system monitoring
  • Automation & intelligent workflows
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