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Userful offers two subscription levels, basic, which comes free with purchase of annual Maintenance and Support and Advanced subscription which includes some cloud based management tools as well as other tools that are browser based and available through the cloud, but also available offline.

Basic Subscription (free with Maintenance and Support)

Built on Amazon Web Services userful cloud provides remote browser-based access and monitoring for any connected display from anywhere in the world.

The Basic Subscription is included free with your maintenance and support.

It also includes machine inventory, an easy to use dashboard that gives a quick overview of all PC’s to helps remotely manage deployed screens. It includes centralized updates and allows customers to monitor status and health indicators across single or multi-site deployments or run diagnostics to find and fix issues with systems.

Built in reporting: usage data is centrally logged and reports can be run for individual PCs or a selected group of Userful PCs.

Email alerts administrators can receive notifications via email of key events.

Advanced Subscription

For more advanced control and cloud management features, userful offers an Advanced Subscription. This bundle of features is available as an add on to any Userful deployment or license level whether an artistic video wall a control room or a simple 2x2 array.

Userful’s Advanced Subscription includes all the features in the Basic Subscription as well as: It includes cloud access to all your computers allowing easy central management of your video walls and displays from anywhere in the world.

Userful cloud also enables customers to transfer large video files and other content directly to their Userful server over the Internet.

Control Features:

Preset Switcher create and save multiple zone and source configurations across all screens connected to one PC.

Staff or administrators can then invoke those presets with a single touch on a smartphone or tablet.

This empowers anyone to change all sources and lay outs across any video wall or group of video walls with a single touch.

Watch this short video to learn more about Preset Switcher.

Note that while Preset Switcher can be accessed via the cloud, it also includes the ability to work offline within the local area network.

Preset Switcher is also included in Userful’s ultimate control software license tier, if you want to use preset switcher and you have an ultimate control license there’s no need to purchase advanced subscription.

Preset Switcher Video Wall Software Feature
Interactive Viewer Video Wall Solution Feature

Interactive Viewer allows staff members to use a browser (running on a tablet, desktop or smart-phone) to directly control interactive content on a video wall or on a zone within a video wall.

This can even be done remotely over the internet.

One operator, can arrange multiple browser tabs on their desktop and switch back and forth quickly and easily viewing and directing their the mouse and keyboard to a series of video walls, displays, or video wall zones.

Watch this short video to learn more about Interactive Viewer.

Note that while Interactive Viewer can be accessed via the cloud, it also includes the ability to work offline within the local area network.

Interactive viewer is also included in Userful’s ultimate control software license tier, if you want to use interactive viewer and you have an ultimate control license there’s no need to purchase advanced subscription.

Scheduling

Scheduling of Presets and Sources allows customers to schedule changes to presets allowing a video wall or display to change the sources shown on it or the layout (zones, multi-window, picture in picture etc) based on time of day or day of the week.

This powerful tool makes it easy to centrally control and schedule source and layout switches on a single video wall or across multi-site deployments.

Cloud based Content Management

Centralized Content Management allows administrators to deploy updated videos or other signage content with a single click.

Easily send updated content to a range of different locations for playback by the included signage media player.

Each Userful host around the world will download that same piece of content, making it easy to manage your multi-site digital signage deployments from anywhere in the world.

Cloud Access to Control Center

Cloud access to the Userful Control Center allowing you to easily access the control center for your video wall from anywhere in the world.

Cloud Management Video Wall Solution Feature Controlled On Tablet

Introductory Video on Userful Cloud

To learn more about Userful cloud and the powerful features included in our cloud dashboard, watch this video.

Introduction to Userful Video Wall Cloud Management

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