Careers

Looking for a big opportunity?

Like being challenged? Want to change the world? If your answer is yes, then we want to hear from you. Our products are truly revolutionary, but the real secret to our success is the incredibly talented team. As a member of our team, we will encourage you to share your ideas, think big and thrive. Today we are changing how video walls and digital displays of all kinds are deployed and managed around the world. Tomorrow... well that's what we need your help with.

Join our team

Apply for a currently listed position below or a position you are interested in, even if it is not listed. Email your resume and cover letter to jobs@userful.com.

Image

Account Manager (USA - Midwest)

Position Summary

Looking for a big opportunity? Like being challenged? Want to change the world? Technology sales, your passion? If your answer is yes, then we want to hear from you. Our products are truly revolutionary, but the real secret to our success is the incredibly talented team. As a member of our team, we will encourage you to share your ideas, think big and thrive. Today we are changing the fundamentals of how video walls are deployed and managed around the world. Tomorrow... well that's what we need your help with.

Userful is looking to expand our sales team to proactively grow sales for our revolutionary network connected video wall—an exciting product in the high-growth digital signage space. We are looking for energetic people who like working with people—over the phone or in person.

This is an excellent senior level sales opportunity for someone interested in a career in technology sales. Reporting to the VP of Sales, this position will include working with existing resellers and end customers, talking to inbound leads that have downloaded our resources or asked to be called, helping to develop lead generation campaigns, signing on new reseller partners and closing sales opportunities.

Responsibilities include:

  • Prospecting for customer opportunities and managing reseller partners in the US Midwest
  • Outbound calling, follow up on inbound inquiries, develop call lists, send follow-up emails and give web presentations/demos.
  • Help to develop and follow up on lead generation campaigns. Communicate value proposition to prospective customers and channel partners, in calls, emails and web presentations
  • Training channel partner sales team and supporting them in selling Userful's products
  • Achieve targets for outbound call volumes and successful customer contacts
  • Log contacts, conversations and accounts in CRM system
  • Meet sales targets

Required Skills and Experience:

  • Clear and convincing verbal and written communication in English
  • Desire to have a career in technology sales (2-5 years experience required)
  • Experience in AV markets sales
  • Interest and experience in technology, AV experience an asset
  • Ability to think on your feet quickly and move through tasks efficiently
  • High energy, organized, motivated self-starter
  • Effective team player, willing to take instructions and eager to learn
  • Post secondary degree

Compensation

Competitive pay with fixed and variable (i.e., commission) components and company health benefit plan.

How to Apply

Send a cover letter and resume to jobs@userful.com with “Digital Marketing Specialist” in the subject line.

Qualified candidates will be contacted as soon as possible for an interview. No phone calls please.

Digital Marketing Specialist (Calgary)

Position Summary

We are looking for someone who is passionate about technology, about digital marketing and about lead generation. Have you got experience or interest in AB testing, data analysis, SEO, marketing automation, demand generation, adwords and other PPC? Userful has a unique and compelling technology solution that is taking off with enterprise customers around the world and we have an opening for a new team member to support our online lead generation initiatives.

We are looking for someone who has worked in digital marketing in the past, but is looking for an opportunity to step up to a role with more responsibility and opportunity. We are looking for someone who is passionate, has a background of achievement and has a drive to learn.

Responsibilities include:

  • Support AB testing on our website and ensure it's converting visitors to leads at the highest possible rates
  • Work on landing pages, use AB testing and best practices to improve conversion.
  • Analyze visitor and search data to identify trends and opportunities
  • Work with our PPC expert who handles our adwords, facebook, instagram, bing, remarketing, campaigns etc.
  • Work on SEO related tasks on page and with back links
  • Support our Marketing automation platform and the email campaigns it runs
  • Project Management: You'll be expected to carry out projects, large and small, with little or no supervision
  • And lots lots more: we want to hear what you can do to help promote our growing company

Required Skills and Experience:

  • Technology industry knowledge or experience a must
  • Excellent written/oral communication skills
  • Experience with digital marketing, demand generation, web marketing, SEO, PPC etc.
  • Self-directed, takes initiative: we want you to see what has to be done and do it
  • Strong computer skills, web-based research skills, and analytical skills
  • Business writing experience: an asset
  • Ability to function in a team environment and interact closely with peers

Compensation

Competitive package comprised of: salary, stock options, health benefits plan

How to Apply

Send a cover letter and resume to jobs@userful.com with “Digital Marketing Specialist” in the subject line.

Qualified candidates will be contacted as soon as possible for an interview. No phone calls please.

Channel Manager (Operations) - Calgary

Position Summary

Within Userful, the Partner Manager will be a key member of the partner organization and will work as an integral extension of the VP of Channel’s interacting with all the functional areas of the company including marketing, IT, support finance, and sales. Her/his focus will be on on-boarding new partners and supporting existing partners, help to support partner co-marketing, sales support and operational support of the channel portal and CRM.

Responsibilities

  • Articulate and evangelize the vision and positioning of Userful products and services to potential and current partners.
  • Drive additional channel sales through the use of the partner portal, partner trainings, join marketing campaigns, and deal registration conversations.
  • Own the co-marketing lead process working with the partner’s marketing contacts and Userful marketing team to develop key content and support tools support, campaign launch, tracking and lead closure through the portal.
  • Keep up to date on industry trends and outreach to ecosystem partners who are ready to transform their business and that of their customers through the adoption of Userful’s technology.
  • Build a process to rapidly on board, develop a partner’s marketing, sales and delivery capabilities around the Userful solution.
  • Ensure partners are trained effectively on the sales process and sue of Useful portal.
  • Become an expert user able to navigate, train and support channel programs though the use of the Useful partner portal software.
  • Develop and maintain partner and prospective partner relationships through the use of CRM software.
  • Be responsible for delivering data specific to the channel performance.
  • Share standard methodologies regarding tools, sales techniques, and account management with peers and working teams.

Qualifications and Characteristics:

  • 5+ years experience in a similar partner role.
  • Successful track record of rapidly growing channel operations while working in a culture of teamwork, creativity and partnership.
  • Demonstrable track record of success in channels strategic planning, owning channel deliverables, tools, and KPIs.
  • Strong business acumen with experience in a high-growth, fast-paced company.
  • Superb business skills coupled with the communication skills (both written and oral) to sell your ideas.
  • Great social skills, ability to be viewed as a knowledge base expert.

Compensation

Competitive pay with fixed and variable (i.e., commission) components and company health benefit plan.