Contact Us
Get In Touch With Userful
Want to get in touch? We’d love to hear from you. Here’s how you can reach us.
Talk to a Userful Sales Rep
Need to speak with someone, help with product information, or other inquiries? Contact us today and a Userful Representative will contact you shortly.
Reseller or Partner Inquiries partner@userful.com
Hours: 7:30 am - 7:30 pm Mountain Standard Time (MST).
You can also Contact Technical Support here.
Office Locations
Headquartered San Francisco, With Regional Offices:
Calgary, Montréal, Germany, Dubai & Brazil
Frequently Asked Questions
I have already purchased screens, do you work with any screen?
Yes, we are committed to providing open technology. Our platform works with any screen, regardless of the brand and the type including LCD, Direct-view LED etc.
What type of support is available for Userful?
Support is already included with your subscription.
What do you mean you are a SaaS or Subscription?
One of the main advantages that you get from our software that you won’t get from hardware competitors are upgrades and updates. This means that new features, support of new technology, integrations are constantly added to your service.
What if i don’t want to have a subscription?
You can always consolidate your subscription at the end of a 3 year period (Most of the hardware solutions stop being supported after 3 years) into a perpetual license. You will only lose on any new updates and upgrades, everything else stays as you have always had it.
Do you charge extra per source?
No, you can have as many sources as you need for no extra cost.