Userful recognized for its leading software-defined AV-over-IP platform

The Leading Provider of AV as a Service (AVaaS)

Customers have yet again recognized Userful as a leader in the AV industry for its software-defined AV-over-IP platform. 

A comprehensive survey distributed to Userful’s customers regarding its software-defined AV-over-IP platform revealed vital insights into how customers felt and the value it adds to their daily business operations. As a result, it was shown that 100% of those surveyed said they love the usability of our platform, plan to renew their license and that it is vital to the success of their business. 



 Receiving an 8.4/10 composite score, Userful lands in the “leader” data quadrant, signifying product and features satisfaction, as well as vendor experience and capabilities. This reflects Userful’s goal to create lasting value, accelerate transformation and build relationships. 



Userful ranks high on customer satisfaction 

100% of those surveyed say that they love the usability of Userful’s platform and that it is vital to their success 

Userful’s flexible and expansive software solution helps to streamline operations within a business, providing the enterprise with the fastest, most reliable solution for digital signage, control rooms, KPI data dashboards and more. 



Userful provides exceptional value 

75% of survey respondents say the value of Userful’s platform outweighs the cost 

Userful’s software-defined platform empowers digital transformation with its IT-integrated AV approach. It gives IT teams the needed tools to manage the back end of their AV networks, while departments can still efficiently deliver and display content. 



Userful continues to be a leader in the AV-over-IP market 

83% of respondents recommend Userful’s software-defined AV-over-IP platform 

Userful continues to be recognized for its transformative and future-forward technology and customers continue to recommend Userful due to our extensive use cases. 



Userful provides sustainable value 

100% of those surveyed by Software Reviews plan to renew their license with Userful 

It’s easy to see why Userful’s customers remain loyal to our brand. Our solution can easily scale to thousands of displays across an unlimited number of locations and can be centrally managed on a browser, on-premise, or through the cloud. 

“Being a large enterprise, we needed a partner who could really support us. When we started working with Userful I knew it was the right partnership.” - Ajoy Bhattacharya (Senior Director of Innovations, Suffolk). See case study unrelated to survey


The Leading Provider of AV as a Service (AVaaS)